Privacy policy

Italian Coffee AG informs you with this privacy policy about the collection of personal data when you visit this website. By accessing this website, you agree to this privacy policy. Please note that in the course of the further development of this website and the implementation of new technologies or changes to legal regulations, individual updates to this data protection declaration may become necessary. ITALIAN COFFEE AG therefore recommends that you read this privacy policy again from time to time.

Data protection
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG) and the EU General Data Protection Regulation (GDPR), every person is entitled to protection of their privacy and protection against misuse of their personal data. ITALIAN COFFEE AG treats your personal data as strictly confidential. In particular, all data processing by ITALIAN COFFEE AG is carried out in accordance with the relevant legal bases.

Definition of "personal data"
"Personal data" means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. As a visitor to this website, personal data is any data that can be used to personally identify you, such as your name, address, email address or user behavior.

Personal data and processing purposes
When you access this website, the following personal data is stored in log files: IP address, date, time, browser request and generally transmitted information about the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified with which we can improve our offers accordingly. If you contact ITALIAN COFFEE AG, e.g. by telephone, e-mail or contact form, the personal data you provide (e.g. surname, first name, telephone/cell phone number and e-mail address) will be stored by us in order to answer your questions or process your inquiry. In the context of an online inquiry, all personal data that you enter in the form will be stored and processed for this purpose. Your personal data will only be stored for as long as is necessary for the respective purpose. Data will only be transferred to public bodies and authorities and to private individuals on the basis of statutory provisions, court decisions or official orders for the purpose of legal prosecution or legal defense in the event of an attack on our legally protected rights. Further data processing or personal evaluations do not take place, except in connection with technical security incidents, behavior in breach of contract or criminal acts.

Cookies
This website uses so-called cookies. Cookies are small pieces of information that are stored locally on your computer by the web browser. Cookies cannot execute programs or transfer viruses to your computer. They merely serve to make the ITALIAN COFFEE AG website more user-friendly and effective overall.

This website may use the following types of cookies:
Session cookies: temporary files that are deleted when the web browser is closed;

Permanent cookies: these cookies are retained when the web browser is closed, but can be deleted by the user themselves;

Transitory cookies: these are cookies that are required for the operation of the website. These include, for example, cookies that enable logging into secure areas of the website.

In addition, the cookies "Google Analytics" and "Siteimprove" are used. Their functions and purposes are described below under "Web analysis". You can reject or delete cookies via your web browser settings. As a result, the ITALIAN COFFEE AG website can still be used, but some functions may be impaired or no longer executable.

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Web analysis

Google Analytics
This website uses Google Analytics, a web analysis service of Google, Inc. ("Google"). Google Analytics enables ITALIAN COFFEE AG to find out how users use this website or how they got there and which pages they visited or which links they clicked on. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The data generated by Google Analytics is subject to Google's data protection regulations and is forwarded to Google and stored by Google on servers in the USA. Before the data is transmitted to Google, it is anonymized (adding the function "_anonymizeIp()" or an equivalent function to the tracking code). Only then will the data be processed by Google. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your web browser as part of Google Analytics will not be merged with other Google data. On behalf of ITALIAN COFFEE AG, Google will use the information transmitted to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. These purposes also represent the legitimate interest of ITALIAN COFFEE AG in the processing of the data. You can find further information on the terms of use and data protection at Google at https://www.google.com/analytics/terms/de.html and https://policies.google.com/. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on to deactivate Google Analytics https://tools.google.com/dlpage/gaoptout?hl. Opt-out cookies prevent the future collection of your data when you visit this website. You can prevent the installation of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes set out above.

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Links to other websites
The online offer of ITALIAN COFFEE AG contains links to websites of other providers. ITALIAN COFFEE AG has no influence on these websites, their content, offers and availability, nor on the data protection declarations and provisions applicable there. ITALIAN COFFEE AG therefore excludes all liability.

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Data protection
Contact with ITALIAN COFFEE AG via the contact form, the online damage report or via access to the ITALIAN COFFEE AG intranet takes place via the Internet and thus via an open network accessible to everyone. Although the data between the user and ITALIAN COFFEE AG is transmitted in encrypted form (encrypted website), certain transport connection data such as the sender and recipient addresses remain unencrypted. ITALIAN COFFEE AG takes all appropriate organizational and technical measures to protect the confidentiality, integrity and availability of personal data under the responsibility of ITALIAN COFFEE AG. However, it is the responsibility of each user of this website to protect their computer and devices accordingly and, in particular, to choose a secure password for logging into the ITALIAN COFFEE AG intranet and to treat the necessary access data confidentially.

Your rights
You have the following rights vis-à-vis ITALIAN COFFEE AG with regard to the personal data concerning you:

• Right of access,

• Right to rectification or erasure,

• Right to restriction of processing,

• Right to object to processing,

• Right to data portability,

You also have the right to lodge a complaint with the competent data protection supervisory authority about the processing of your personal data by ITALIAN COFFEE AG.

Contact
Do you have any questions about this privacy policy? Or would you like to exercise your data protection rights, such as the right to information about your own personal data, the right to rectification or the right to erasure? Then please contact info@bestitaliancoffee.ch.