Imprint

Website operator

Italian Coffee AG
In der Halden 18E
CH-8603 Schwerzenbach

Phone: +41 44 806 40 96
Fax: +41 44 806 40 55

Customer service hotline: 0848 425 425 | info@bestitaliancoffee.ch

Swiss VAT ID no.: CHE-135.266.421
MwSt-Nr.: CHE-135.266.421

Managing Director: André Zibung

Phone orders | customer service hotline: 
0848 425 425 | info@bestitaliancoffee.ch

Dealer support Switzerland/Germany/Austria

André Zibung | Tel. +41 79 426 9706 | zibung@bestitaliancoffee.ch

Office hours
Monday to Friday from 8:30 to 12:00 and from 13:30 to 17:00

Customer service
Our employees are available during office hours on 0848 425 425 for questions, support and orders.

Online 24 hours a day, 365 days a year
You can reach our support team around the clock via info@bestitaliancoffee.ch. Your orders or inquiries will be processed on the next working day with priority.

Deliveries - Shipping - Packaging
Shipping costs/packaging/delivery costs depend on the value of the products ordered.
The system recalculates the shipping costs/packaging/delivery costs for each order and declares the amount in the shipping costs incl. VAT section.
Free delivery is activated from a value of goods of CHF 120.00.
Deliveries are only made to addresses in Switzerland.

Discount levels
Request your personal discounts from us, we will set up a personal login for you and the discounts assigned to you will be displayed directly on the products.
Dealers receive an identification ID and are served directly via the system in accordance with the agreements.

Dealers
Would you like to become a dealer? Please contact us.
André A. Zibung +41 79 426 97 06

Warranty and repair service
If the warranty has expired, we will arrange an external repair service in the event of faults with the machines purchased from us.

During the normal warranty period of one year and the usual warranty conditions, please send us the coffee machine with the proof of purchase for possible repair.
Warranty claims that are due to material or manufacturing defects will be assessed at our official service centers and the further procedure will be communicated.
A comprehensive stock of spare parts is available.

Questions? Give us a call:

0848 425 425 | info@bestitaliancoffee.ch